The Houston Financial Empowerment Center (HFEC) is a partnership between the City of Houston, the Cities for Empowerment Fund (CFE Fund), and a local nonprofit partner to provide free, professional one-on-one financial counseling as a public service. To find out more information about the HFEC, please visit www.houstontx.gov/fec/
Financial Empowerment Center services are always free.
The professionally trained and CFE Fund-certified financial counselors help clients better manage their money, improve their credit score, paydown debt, increase savings, establish and build credit, and provide access to safe and affordable banking products. The HFEC counselors can also help to create a customized plan to address student loans, buy a house, or start an emergency fund.
Sessions are scheduled to occur within one week or sooner after the initial contact by the client.
Counseling sessions are typically 30-60 minutes.
You can meet with counselors as many times as needed.
Yes, we have Financial Counselors who speak Spanish.
Please email the HFEC Program Manager Derrius Washington at firstname.lastname@example.org
The Financial Empowerment Center provides individual counseling. The initial session will take approximately 1 hour. These sessions are not done in a group setting.
Counselors are trained and certified through the Cities for Financial Empowerment (CFE) Fund curriculum. They are required to have a bachelor’s degree or over 10 years relevant experience, complete the training course and pass the certification exams.
Financial Empowerment Center representatives can conduct presentations to groups interested in learning more about the counseling process.
Counseling sessions are done at each of our centers and select satellite sites. Counselors can conduct phone sessions if we are able to collect signatures on the disclosures before the initial session
You are not required to bring any documentation for the first session. However, documents such as paystubs, account statements, bills and other relevant financial documents are always helpful.
You can discuss any financial situation with a counselor. The counselor will work with you to develop a budget, create a plan of action based on your needs, and follow up with you to discuss your progress.