Mayor's Office of Complete Communities

Mayor's Office of Complete Communities

The Complete Communities Team
The Complete Communities Initiative is a collaborative effort involving residents, community stakeholders, and all City of Houston Departments and Divisions with City leadership from the Mayor’s office of Complete Communities, the Planning and Development Department, the Department of Neighborhoods and the Chief Resilience Officer.

The Mayor’s Office of Complete Communities
The Mayor’s Office of Complete Communities promotes and facilitates implementation of innovative community-identified projects and programs that address needs and improve access to services for residents and businesses in the Complete Communities. Launched in April 2017 as a citywide initiative to revitalize Houston’s most under-resourced Neighborhoods, the mission of Complete Communities is to create a more equitable and prosperous city for all Houstonians by working with local stakeholders and cross-sector partners to improve designated neighborhoods.


Shannon Buggs - Director
Shannon Buggs, an experienced communicator and administrator, is the first director of the Mayor’s Office of Complete Communities. In this role, Buggs develops strong collaborative relationships with neighborhood residents, City of Houston departments, other government agencies and officials, private donors, and non-profit organizations to fulfill the Complete Communities Action Plans. Mayor Sylvester Turner launched the Complete Communities initiative to demonstrate how public, private and non-profit partners can revive neighborhoods with the guidance of their residents. The Complete Communities division ensures that projects identified through a public engagement process are implemented, funded and managed efficiently.

Buggs previously worked as director of community and public relations at The Woman's Hospital of Texas, director of communication for the University of Houston’s College of Liberal Arts & Social Sciences, and business columnist and reporter for the Houston Chronicle. She also served as the founding executive director of Culture Source, Inc. (formerly CultureWorks Greater Houston), a fiscal sponsorship and management consulting nonprofit. A Houston native, Buggs is a longtime supporter of the city’s nonprofit sector and has held volunteer leadership positions with the Harvey Arts Recovery Fund, Houston Arts Alliance, Writers in the Schools and other arts and public service organizations. She is a senior fellow of the American Leadership Forum and an alumna and former trustee of Episcopal High School in Bellaire. Buggs earned a Bachelor of Arts degree in English and American Literature from Harvard University, a Master of Science degree in journalism from Northwestern University, and a certificate in financial planning from the University of Houston.
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